Privacy Policy

Company: FAICON SA
Address: Rte de la Galaise 34, 1228, Plan-les-Ouates Geneva, Switzerland
Effective Date of Latest Version: 20 June 2025

1. INTRODUCTION

By using our website and/or accessing our Platform (as this term is defined in our Terms of Service), you ("User" or "you/your") may provide us with data such as your first and last name (if a natural person), company name (if a legal entity), email address, and your IP address. This data is protected under the revised Swiss Federal Data Protection Act (FADP) of September 1, 2023, and, where applicable, the EU General Data Protection Regulation (GDPR) effective May 25, 2018. We take data protection seriously. This privacy statement explains what data we collect and how we may use the information you voluntarily provide via our Platform or other communications. It forms an integral part of our Terms of Service.

2. DEFINITIONS

  • Consent: your agreement to the collection and processing of your personal data, after having been clearly informed of the purpose of the processing.
  • Cookies: Text files stored on your device to collect data for managing your site experience.
  • Data Controller: The entity that determines the purposes and means of processing personal data.
  • IP Address: the IP address is an identification number that is permanently or temporarily assigned to each connection to a computer network using the Internet Protocol.
  • Personal Data: Personal data is data that can be used to identify you or that we can associate with you. It includes any information relating to an identified or identifiable natural or legal person (by grouping information). Examples of such data include surname, first name, postal address, domicile or residence, company name, registered office, email address, telephone number, age, occupation, professional status, position held within a company, etc.
  • Privacy Impact Assessment (PIA): Evaluates risks to the privacy of data subjects.
  • Processing: any operation or set of operations involving personal data, whether or not carried out by automated means, in particular collection, recording, organization, use, storage, adaptation, modification, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
  • Processor (Subcontractor): a processor is any natural or legal person, public authority, department or other organization that processes personal data on behalf of the controller. For example, a website host or an online service provider, particularly for email.

3. LEGAL BASIS

When we process your personal data, our processing activities are based on:

  • User consent: Whenever we require personal information outside our standard operations, we seek your clear and informed consent.
  • Fulfilment of a contract: When you make a purchase or use our services, certain data is required to fulfill our contractual obligations to you.
  • Legitimate interest: We are constantly seeking to improve our services, which may sometimes require data analysis to identify areas for improvement.
  • Legal compliance: In some cases, laws or regulations dictate how we process certain data. In these cases, we always follow the required legal guidelines.

4. URL OF SITE

https://www.faicon.org

5. TREATMENT OF YOUR DATA

We will only process data that you provide us with voluntarily and for which you have given your explicit consent.

  • Identity Data: Name, salutation, email address, company/organization title, professional title.
  • Contact Data: Email address, phone number, social media profiles (Facebook, LinkedIn where provided).
  • Event Data: Registration information, attendance records, participation metrics.
  • Technical Data: IP address, browser type, device information, usage analytics.
  • Communication Data: Messages, feedback, support inquiries.

6. PURPOSES OF DATA PROCESSING

The collection and processing of your data are subject to the highest standards of confidentiality and integrity. We commit to not share these details with third parties without your express and specific consent. The personal data we process is used in the context of our business relationship, or more generally to be able to communicate with you, to refine the subjects of interest to you, to send you information that is relevant to you as well as to maintain our list of contacts and customers. To put it plainly, we process your data solely for the purpose of meeting your expectations and interests in the best possible way. We do not sell and will never sell your personal data or share it with third parties without your agreement pursuant to our Terms of Service. We only share necessary information with trusted data processors who assist us in managing our systems, always under strict confidentiality and data protection agreements.

7. COOKIES & PLUGINS

Our website and our Platform use cookies and plugins to enhance user experience, optimize functionality, and tailor marketing efforts. These technologies may collect data such as IP addresses, browser type and version, operating system, referral URLs, access times, and pages visited. This information does not personally identify you and is primarily used for the following purposes:

  • Improving site ergonomics and usability
  • Analyzing user behavior for statistical and performance insights
  • Personalizing content and commercial offers
  • Supporting geolocation functions
  • Enhancing marketing and remarketing strategies

Cookies are small data files stored on your device when you visit our website. Some cookies are essential for the operation of the website, while others are used for performance, functionality, or advertising purposes. You may manage or disable cookies through your browser settings; however, doing so may limit the functionality of certain site features. Third-party plugins and services may also be used on our website. These plugins can automatically collect and transmit data to external providers, some of whom may operate servers outside Switzerland or the EU, including in jurisdictions that may not offer equivalent levels of data protection.

We currently utilize the following third-party services:

  • Google Analytics: for website traffic analysis.

When you interact with these plugins (e.g., by loading a page containing them), your browser establishes a direct connection with the respective provider's servers. If you are logged into a social network account, that platform may associate your visit to our site with your user profile. For more information on how these third-party services handle your data, we recommend reviewing their respective privacy policies. Additional plugins may be active on our site, including other analytics or marketing tools, and this list will be updated as required.

8. RETENTION PERIOD OF PERSONAL DATA

Your data will be stored in our systems for the time required for the intended purposes including:

  • Providing the Services to Users
  • Complying with legal obligations
  • Resolving disputes and enforcing our agreements

Old data is archived and made anonymous or destroyed.

9. DATA SECURITY MEASURES

We are committed to protecting the personal data you entrust to us. To this end, we implement appropriate organizational and technical measures designed to safeguard your data against unauthorized access, alteration, disclosure, loss, or destruction. These measures are proportionate to the nature of the personal data we process, and the risks associated with that processing. We regularly review and update our security practices to align with legal requirements and industry standards. While we take all reasonable precautions to protect your data, please note that no system can be guaranteed to be 100% secure. In the unlikely event of a data breach, we will notify affected users and relevant authorities in accordance with applicable data protection laws.

10. USER RIGHTS

  • Right to information: You have the right to be informed about the personal data concerning you, in particular the nature of the data and the purpose of the processing.
  • Right to access data: You have the right to request access to your data at any time.
  • Right to rectify data: You have the right to request that your data be corrected or updated.
  • Right to erasure of data (Right to be forgotten): You have the right to request that your data be completely and permanently deleted.
  • Right to limit data processing: You have the right to restrict the processing of your data, in particular as regards the nature, purpose and duration of the processing.
  • Right to data portability (transmitted to a third party on your instructions): You have the right to request that your data be passed on to third parties.
  • Right to object to data processing: You have the right to object to the processing of your data at any time.
  • Right not to be subjected to an automated individual decision: You have the right not to be subject to a decision resulting exclusively from automated processing that produces legal effects concerning you or significantly affects you. Profiling is expressly included.

11. CONSENT MANAGEMENT

We obtain your consent for the collection and processing of personal data through clear, affirmative actions, typically via a cookie banner, checkbox, or similar interface displayed upon your first visit to our website or when engaging with specific features that require your consent (e.g., registration on our Platform, marketing communications, analytics tracking). You have full control over your consent preferences.

12. HOW TO EXERCISE RIGHTS

If You wish to access, correct, delete, or restrict the processing of your personal data, or to exercise any other rights granted under applicable data protection laws, You may contact us at:

  • Email: info@faicon.org
  • Address: FAICON SA, route de la Galaise 34, 1228, Plan-les-Ouates Geneva, Switzerland

We will respond to your request as soon as possible. If you are not satisfied with our response, you also have the right to lodge a complaint.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect legal, technical, or business developments. When we make material changes, we will notify you by:

  • Posting a prominent notice on our Platform, and/or
  • Sending an email notification if we have your contact details and your consent

We encourage you to review this page periodically for the latest information on our privacy practices.